Membership Terms

What membership is

Membership is a separate product that provides access to products marked as member accessible, for as long as the membership is active. It is aimed at people who want ongoing catalogue access rather than buying products one at a time.

Plans

Three plan lengths are offered — monthly, yearly and lifetime — as separate WooCommerce products. The live price for each is whatever is shown on its own product page, which is the only place a price is binding.

What a membership does and does not give you

• Access to products marked as member accessible, while the membership is active.
• Whatever licence the product itself carries, on the same terms as if you had bought it directly. A membership never grants rights beyond the product licence.
• Nothing else. Membership is not a transfer of ownership and does not create redistribution rights.

Products you bought separately

A product you paid for individually stays yours. If a membership ends or is cancelled, those purchases remain downloadable from My Account → Downloads. Cancelling a membership does not remove anything you have already bought.

Renewal

• Monthly and yearly plans are recurring. They renew automatically at the end of each paid period unless cancelled beforehand.
• The amount charged at renewal is the price published for the plan at that time.
• You are notified before a renewal is processed.
• The lifetime plan is a one-off purchase. It does not renew.

Cancelling

A recurring membership can be cancelled at any time from your account. Cancelling stops the next renewal. Access continues until the end of the period already paid for, and then stops.

Cancelling does not automatically produce a refund of the remaining period. Where a renewal was taken in error, contact support within 14 days and it will be considered under the refund policy.

If a membership was used to obtain member-only files and the membership is cancelled mid-period, those files are withdrawn. The purchase value of the unexpired remainder may be refunded — that is decided case by case, and the reason is given either way.

Refunds

Membership is a digital product and is handled under the same approach as everything else here: a refund is requested, not automatic. Grounds and process are in the refund policy.

Changing plans

Plans are separate products, so switching between them is a cancellation plus a new purchase rather than an in-place upgrade. Support can tell you whether an upgrade is cheaper than cancelling and re-buying before you commit.

Account and membership

• A membership belongs to the account it was bought on and is not transferable to another account.
• Sharing access, or opening extra accounts to work around membership limits, is a breach of the acceptable use policy.
• Membership ends automatically if the account is closed or suspended.

Changes to these terms

These terms may change. Where a change affects a membership you already hold, it does not apply retrospectively to the period you have already paid for. The revision date at the top of this page reflects the current version.