FAQ

After a completed order, open My Account → Downloads. Every eligible product appears there with its own download button. Downloads are served through WooCommerce protected URLs and require a logged-in account, so links cannot be shared publicly.

Membership is sold as a WooCommerce product. Once the membership system is connected, an active membership unlocks the products marked as member accessible. Until then, membership downloads are not active and the store shows this clearly.

Member-only downloads stop being available. Products you bought individually stay in your account and remain downloadable.

Yes. Every product in the catalogue has its own price and can be purchased on its own. Membership is an optional way to access eligible products.

In My Account → Downloads. The page shows the product, the version stored on the product record, the download button, the remaining download count and the expiry when the file is time limited.

The version and last updated date shown on a product come from its WooCommerce product data. When an updated file is uploaded to a product, the version is revised and the newest file is offered to customers who already own it.