Acceptable Use Policy

Using the website

• Do not attempt to gain access to accounts, orders or data that are not yours.
• Do not test, probe or scan the site for vulnerabilities without written permission.
• Do not interfere with the site's operation, including denial-of-service traffic, resource exhaustion, or deliberately breaking a function to see what happens.
• Do not scrape the catalogue — at a rate that degrades the service, or bulk-download files. Use the account download system for the files you are entitled to.
• Do not automate order placement, or place orders you do not intend to pay for.
• Do not upload or submit malicious content through the contact form or any other form on the site.
• Do not use the site to distribute malware, or to host or link to unlawful material.

Using the files

• Do not resell, redistribute, sublicense, rent or publicly share a file, modified or unmodified.
• Do not remove or obscure copyright notices, licence headers or version metadata.
• Do not share your account credentials or your personal download links.
• Do not circumvent download limits, licence checks, domain limits or any other technical restriction.
• Do not include a purchased file in a template or theme of your own that you then distribute.
• Do not upload a purchased file to a public repository, file host, torrent or code-sharing site.

Where a product is distributed under the GPL, the rights the GPL gives you — including modification and redistribution on GPL terms — are not affected by this policy. This policy restricts the store account and the download system; it does not remove rights the licence grants.

Using membership access

• Do not share membership access with people who have not bought it.
• Do not use a membership to obtain files you would not buy individually.
• Do not create accounts to work around membership limits.

Content you submit

When you send a support message you keep ownership of what you wrote. You grant the store permission to read it in order to answer you and to keep a record of the resolution. Nothing you submit is republished, resold or used as marketing.

Consequences

A breach can lead to a download being withdrawn, an account being limited or closed, and — where money has been taken — that money being retained, in line with the refund policy. Serious breaches may also be reported where the law requires it.

Where a breach is suspected, access may be restricted first and the account closed later, pending investigation. Restriction is not a finding of guilt.

If you think a restriction is wrong, contact support and it will be looked at.